Embed entire help desk, so our customers never have to run around looking for answers. They can browse knowledge base, engage with our community, chat with our conversational assistant, or raise a ticket, right from within Support System Link. 🎫
In order to streamline support requests and better serve, we utilize a support ticket system. Every support request is assigned support resource for the progress and responses online. A valid email address or user name is required to submit a ticket.
